Q. I cannot see patrol / den member records in the Scouting APP, only at a computer
A. The Scouting app is not a replica of advancements.scouting.org. The app only supports access for Parents and/or Scouts. As an adult you must be connected as a parent/guardian to a Scout in Scoutbook. (your Unit Key 3 can assist you in getting connected to your Scout in Scoutbook.)
All leadership features remain in advancements.scouting.org. Leaders need to use a web browser (you can use one on your phone) and go to advancements.scouting.org to see the Scouts they lead and to record approvals for advancements and awards.