How do we change incorrect advancements?
If you notice that a Scout has advancements or awards missing or incorrect that they have earned, you can enter...
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Scout is not on our unit roster (SB)
A new Scout should appear on your roster in Scoutbook within approximately 48 hours after they appear on your roster... -
Not Connected to Scouts or Not Seeing or Able to Access All Scouts I should in some or all the Scoutbook tools – Reset Connections or Roles (SB)
How to Reset Connections or Reset a User Role Sometimes, connections can be severed if a Scout is moved out... -
Help! My Unit Disappeared in Scoutbook! (SB)
This is usually caused by your member ID changing in my.Scouting.org and that change is to a member ID that...